TERMS OF USE

GENERAL TERMS AND CONDITIONS

1. The General Terms and Conditions set out the terms of use of the website as well as the rights afforded to Users. The website is managed by Global Game Services LTD, the owner of VIPELOBOOST.COM, and will hereinafter be referred to as VIPELOBOOST.

2. VIPELOBOOST manages and operates the sale process for account sales as well as digital services such as ELO Boost & Coaching.

3. The website enables users to carry out transactions between themselves.

4. VIPELOBOOST does not sell/purchase any type of service or product from its users; instead, it enables the transaction to be carried out between users on the platform.

Definitions:

VIPELOBOOST - refers to Global Game Services LTD, with company registration number (CRN) 16045930, with its registered office located at:

Account - refers to the regular user account created through the registration form on the website. Once created, it grants its owner the right to use all the functions of the website and the services it offers.

ELO Boost Services - the type of service in which the service provider (in this case, the Booster) logs into the customer's in-game account and completes the agreed progression.

Duo Boost Services - the type of service in which the service provider (in this case, the Booster) logs into one of their own account(s) and plays alongside the customer to deliver the agreed league progression.

Digital Products - refers to products that are non-physical and therefore intangible. Digital Products represent things that their buyers may own. VIPELOBOOST offers the following types of Digital Products: League of Legends accounts, Teamfight Tactics accounts and Valorant accounts.

User - a person who may carry out transactions for goods or services on the website.

Guest Account - the type of user account automatically created by VIPELOBOOST's systems where necessary, and for which the required permission is deemed given by the user in such cases. It is also possible for a user, despite not having any registered account on the website, to nonetheless choose to purchase a product as a guest.

Seller - any individual providing Digital services or products of the ELO Boost, Coaching or Account Sales types.

Selling User - any person providing digital products such as League of Legends accounts, Teamfight Tactics accounts or Valorant accounts.

Newsletter Subscriber - any person who may subscribe, or has subscribed, to the VIPELOBOOST newsletter using any of the forms on the website.

Service Provider - represents the VIPELOBOOST management team.

Website - the internet address accessible via vipeloboost.com

ELO/MMR Boost - a virtual service with types such as Solo or Duo. Its general life cycle begins with the purchase and ends once the desired/purchased rank/MMR is reached, or once the purchased number of wins/placement matches has been fulfilled. The process of delivering the service concerns progressively increasing the customer's account rank/MMR, or reaching the purchased league, or achieving the purchased number of wins.

ELO Booster - a person who offers ELO/MMR Boosting services in games such as League of Legends, Teamfight Tactics and Valorant.

Coaching - a virtual service that involves the Coach providing the Customer with information/experience and valuable tactics, as well as an analysis of the Customer's current skill level and valuable tactics. The service is deemed fulfilled once the purchased number of coaching hours in the selected specialities has been provided.

Coach - a person with expert-level skill/experience in the game in question, who provides the virtual Coaching service.

Account Marketplace - the marketplace in which accounts for games such as League of Legends, Teamfight Tactics and Valorant are sold. An account sale may be made from one User to another. VIPELOBOOST does not sell any account to, or purchase any account from, its users. VIPELOBOOST only offers its users the option to purchase digital products, services, and carry out monetary transactions, through the online website.

1. Applicability and Validity of the General Terms of Service

1.1 Users and Selling Users accept all the conditions under these General Terms of Service, together with all their obligations.

1.2 Any type of user who interacts, directly or indirectly, with VIPELOBOOST or any of the services it provides is obliged to do the following: they must have the right to sign legally binding contracts. If the user is unable to sign such contracts due to reasons such as age restrictions, country regulations or regional regulations, they are required to immediately stop using any and all services offered directly or indirectly on or by VIPELOBOOST. If the user is acting on behalf of a third party, all parties must agree to comply with the terms of service.

1.3 VIPELOBOOST has the right, without notice to any User, to change, remove, add to or amend certain sections or the entirety of these General Terms at any point of the Service. It is entirely the responsibility of Users to keep up to date with the current information regarding the amended terms and conditions of this contract.

1.4 All parties, such as the Customer, User, Selling User, Booster, Coach and VIPELOBOOST, carry out communication electronically. This type of electronic communication may be carried out through the website's live chat, email, or other electronic communication channels.

2. Intellectual Property Rights, Copyright of the Website

2.1 All content, text, visuals, or any part thereof that you can see/use or interact with, represents, as a whole, a multimedia artistic work and is fully protected under copyright law. You are not permitted, in any way, to take/alter/use any part of it without the written and legally valid permission/consent of the Service Provider/VIPELOBOOST.

2.2 No right is granted to the User, between the User and the Service Provider or between the User and a Selling User, other than those set out under the General Conditions in this contract.

2.3 All users may access this website only via the internet address vipeloboost.com.

2.4 VIPELOBOOST is in no way endorsed by, or affiliated with, Riot Games Inc.

2.5 VIPELOBOOST does not claim to own anyone's copyrights or intellectual property rights; all copyrights and intellectual property rights belong to their respective owners.

3. Registration, User Account, Guest Account

3.1 To register a user account, the user is obliged to provide information such as an email address, full name, password, etc. Before registering, the User has sufficient time to become acquainted with all the terms and conditions on the website.

3.2 Should any User choose to make a purchase on the website without a registered or logged-in account, they are deemed to have given implicit consent to a guest account being created for them and being linked to the purchased order.

3.3 If the purchase on the website is made using the Guest Account option, a User Account will be created automatically and sent to the user's email address. The buyer can access all the information required to access their User Account electronically via their email address.

3.4 In the event of a breach of the General Terms of Service, VIPELOBOOST has the right to suspend or entirely remove any User's account, without any requirement to obtain the user's consent or to inform the user about the matter. If there is a balance in a deleted/removed User Account, it may be frozen or treated as an administrative fee, based on a decision left entirely to the VIPELOBOOST management team.

4. Use of This Website

4.1 You are not required to register a User Account in order to use most of the functions of the website. Most sections of the site contain informative texts on how you may make use of the services offered on the site, and the content's structure has been clearly designed so that it can be seen/understood and used by everyone. In addition, the VIPELOBOOST management team will assist with the use of the site where necessary, on matters such as contact form submissions, job application submissions, the registration form, the password reset form, access to the purchased order functionality, etc.

4.2 The Service Provider has the right to launch special or general types of promotions and discounts. Such events take effect immediately once a change is made on the website and do not directly require Users to act in any unofficial manner.

4.3 The Service Provider may send electronic messages on topics such as commercial content, new features of the website, order-related matters, and issues concerning the User, through [email protected] or other communication channels.

4.4 The Service Provider has the right to offer special discounts to selected Users and has no obligation to state this explicitly or make any announcement regarding it.

4.5 The User is obliged to protect their account and keep it inaccessible to others. Sharing an account with any other person, whether intentionally or unintentionally, constitutes a direct breach of this General Terms of Service agreement. No User is permitted to hold more than one User account.

5. Compliance with the Law

5.1 When registering for, or directly/indirectly using, this website or any of the services offered on it, the user declares that they accept these General Terms of Service as a whole. Should the user, for any reason and in any manner, not be solely and entirely capable/sufficient to enter into such a contract, the user declares that they will immediately stop using this site and any service offered on it, both directly and indirectly, and that they will delete/forget/not use the information they collected while using the site.

5.2 The Service Provider is not obliged to check/verify whether the User is a person with the capacity/eligibility to sign/execute legally binding agreements/contracts.

5.3 Pursuant to '5. Compliance with the Law', the Service Provider has the right to declare/cancel/terminate this contract immediately, at once, and without requiring the consent of, or providing notice to, any other person or party. If any investment/purchase/expenditure has been made through the site up to this point, the Service Provider is under no obligation whatsoever to refund or compensate this amount. Any remaining balance or purchased order costs, if any, will be treated as an administrative fee.

6. Ordering/Purchasing Services from the Website

6.1 The User/Customer has the right to purchase Virtual Services such as ELO Boost and Coaching, or Virtual Products such as the following: League of Legends Accounts, Teamfight Tactics Accounts, Valorant Accounts, etc. To do so, the User must have read and fully accepted these General Terms of Service.

6.2 The User has the right to carry out the purchase described in 6.1 as a registered/logged-in user or as a guest user.

6.3 If the User purchases the order as a guest, the Service Provider automatically creates a User Account and delivers the automatically generated User Account login information, associated with the purchased order, to the User via electronic communication channels such as email.

6.4 Customers (Users) are persons willing to purchase services and products such as ELO Boost, Coaching and game accounts.

6,5 Following the purchase, the customer is obliged to provide the required information.

If the order purchased is of the ELO Boost/Solo Boost type, the Customer is obliged, for that Order, to provide their in-game account details (username and password).

If the order purchased is a Duo Boost order, the Customer is obliged to provide their Summoner Name information.

If the order purchased is a Game Account, the account login details will be delivered to the User. From that point on, the promised delivery of the Virtual Product is deemed complete.

After purchasing an ELO Boost or Coaching order, the Customer has the right to request that their order be assigned to a specific Booster or Coach. The Booster/Coach has the right to decline this. If the Customer requests a specific Booster or Coach and the Booster/Coach declines this request, the purchased order is listed in the 'All Orders' list so that ELO Boosters and Coaches can see it and select it. If the Booster/Coach declines the order request, the Customer has no right to request a partial or full refund.

6.6 After purchasing any type of order, the Customer will have access to the areas of a User Control Panel that meet the requirements needed to carry out the actions they require in relation to their order.

7. Right to Complain

7.1 The Customer may raise/file a complaint regarding the service provided to them.

7.2 The Customer has the right to file a complaint in the event that the purchased service is not provided at all, or is not provided as promised.

7.3 If the Customer wishes to file a complaint, they can contact us using the contact information on the website, through live chat on the website, or by sending an email containing information about the issue they encountered to [email protected] .

7.4 All complaints on file will be reviewed and responded to within 14 days of the complaint being submitted.

7.5 The Service Provider's failure to resolve a complaint does not mean that the Service Provider has accepted the complaint.

8. The Role of VIPELOBOOST/the Website

8.1 VIPELOBOOST plays no role whatsoever in the communications or legal obligations that arise between users/Boosters/Coaches.

8.2 VIPELOBOOST gives its users no guarantee whatsoever as to the accuracy and correctness of the information it provides on the website.

8.3 VIPELOBOOST is not responsible for any of the following events; any data on the website being untrue, any data uploaded by users being unreliable, or any of the users being unable to sign/fulfil contracts.

8.4 VIPELOBOOST is not in any way involved in legal disputes arising between its users, and in such a case it is not possible for any of the parties to ask or request that VIPELOBOOST take their side.

8.5 VIPELOBOOST cannot be held responsible for any educational or behavioural issues arising from its users. Users' addiction to computer games and any unlawful activities are not the type of issue for which VIPELOBOOST can be held responsible. VIPELOBOOST cannot be held responsible in the event that a Customer's in-site and/or in-game accounts are suspended or banned, and such events do not grant the Customer the right to request any full or partial refund from either VIPELOBOOST or other Users.

8.6 VIPELOBOOST may terminate this contract, or any other contracts signed between the parties, without the User being required to receive prior notice, in the event that any action carried out or caused by the customer/users is or becomes unlawful.

9. VIPELOBOOST's Liability

9.1 The Service Provider cannot be held responsible for any sections/components and functions of the website that are used inappropriately or unlawfully. The Service Provider only provides the website and the functions built into it; how these are used is entirely the decision and responsibility of the relevant user.

9.2 The Service Provider is not responsible for the following possible circumstances;

• Any issue or IT system problem where something is not working properly/at its best, or is not working at all

• The site being inaccessible in any way for reasons not caused by the Service Provider; terrorism, hacker attacks, wars, fires in a server room, natural disasters, etc.

• Damage caused by one user to another through unlawful use of the website or its functions.

• Unlawfulness, malicious intent, or negligence on the part of any user.

• Damage and issues arising because a User's mail server rejects emails sent by our systems (due to security filters, spam filters, etc.).

9.3 The Service Provider is not responsible for any damage caused by third-party software used by its users.

9.4 The Service Provider is not responsible for any damage that may arise because a User's mail servers block emails sent to them by our systems.

9.5 Unless an instantaneous event or one beyond its control occurs, the Service Provider will try to keep its Users informed in the event of any update/temporary interruption to the service.

9.6 The Service Provider is not responsible for any damage arising from a User's website account details being stolen by third parties due to reasons such as the user's inadequate security measures or lack of antivirus software.

10. Termination of the Use of the Website

10.1 Should the User engage in, cause, or take part in unlawful activities within or outside of the website, the Service Provider has the right to immediately and simultaneously terminate the User's access to the website and all of the site's functions.

10.2 The Service Provider has the right to terminate the User's use of the website, particularly in the following circumstances:

• a breach of these Terms of Service
• uploading unlawful data/content,

• publishing the personal/confidential information of any user or individual without their consent,

• a breach of the User Account's terms of use,

• various user activities that could be considered to negatively affect VIPELOBOOST's name and reputation.

11. Cancellation and Refund Policy

11.1 Pursuant to Law No. 6502 on the Protection of Consumers and the related regulations, the User may exercise their right of cancellation (withdrawal) regarding a service they purchased at a distance, within 14 (fourteen) days of the date the contract was formed, without giving any reason and without paying any penalty.

11.2 Notice that the right of withdrawal is being exercised must be delivered to the Service Provider in writing, or via a registered electronic mail (KEP) address, within the 14-day period. The refund process begins from the date the notice reaches the Service Provider.

11.3 For services whose performance has not yet begun, when the right of withdrawal is exercised, all fees paid by the User are refunded in full.

11.4 Where, with the User's express consent, performance of the service has begun within the withdrawal period, when the User exercises the right of withdrawal, a proportional fee is charged for the portion of the service already performed, and the remaining amount is refunded. The proportional calculation is made by taking into account the percentage of the total service fee corresponding to the portion performed.

11.5 Refunds are carried out no later than 14 (fourteen) days from the date the withdrawal notice reaches the Service Provider, using the payment method the user used when making the purchase.

11.6 This policy applies subject to any exceptions provided for by applicable legislation. The Service Provider is obliged to inform the User of any such exceptions under the conditions set out in the relevant laws and regulations.

12. FINAL POINTS

12.1 All users have the right to access and read this Terms of Use, as long as doing so does not conflict with any point within it, and reading these legal contracts/texts is free of charge. Should the User fail to understand, or be unsuccessful in understanding, or have doubts about the meaning of any point set out in this Terms of Use, if they reach out through methods such as the website's live chat, the official VIPELOBOOST email address: [email protected] address, or the contact form on the website, the Service Provider will make an effort to explain the parts the user was unable to understand.