VIPELOBOOST cares about your privacy just as much as you do. We care about our customers' data and how it is used. We understand that you care about the transparency of your data, and this privacy policy contains all the information about what kind of personal data we collect from you and what we store on your devices. It also covers how this information is used.
Please read this Privacy Policy carefully and make sure you understand and accept it as a whole, together with all of its parts. If there is any part that you do not accept, you are expected to immediately and permanently stop using this website and the functions available on it, both directly and indirectly.
1. Definitions
The terms that will be used throughout the rest of this Privacy Policy, and their meanings, are given here.
VIPELOBOOST - refers to Global Game Services LTD, with company registration number (CRN) 16045930, the owner of the domain name vipeloboost.com, with its registered office located at:
124 City Rd, London, United Kingdom, EC1V 2NXAccount - represents a User Account that any person may create by accessing the registration form on our website, which can be used to access various special sections of our website.
Cookie - represents a small text file containing name-value pairs that is stored on the device/type of computer (including mobile ones such as mobile phones and computers). This data is received and used by the server whenever a connection is made to our website from these devices.
Cookie Law - represents the relevant sections of the Privacy and Electronic Communications Regulations.
2. What This Privacy Policy Covers
This Privacy Policy only covers events and actions that take place and are carried out on our website. However, you should be aware that our site may contain links to other third-party websites, and that we have no control whatsoever over their privacy policies, and it is therefore solely your responsibility to be aware of and make sure you accept them. If you do not accept any of the previously stated policies of ours or of other third parties, you must immediately and permanently stop using or accessing this website.
3. What Is Personal Data?
As defined in the General Data Protection Regulation ("GDPR"), it is any information that can be used, directly or indirectly, to identify a person who can be identified by such information, and as an identifiable person.
4. The Rights You Have
Your rights under the GDPR are;
The right to be informed about how your personal data is used. Although this Privacy Policy is more than sufficient to explain all uses of your data, you can always get in touch with our management team through live chat on the website, or via [email protected] or by filling in and submitting a contact form. Our management team will make every effort to inform you about your questions.
- The right to access the personal data we collect from you.
The right to correction, in the event that the personal data we hold about you is incorrect.
- The right to have all your personal data erased.
- The right to restrict or block the use of your personal data.
The right to data portability. This means you may request that any personal data generated by our automated systems be used somewhere else.
Rights relating to automated and self-deciding systems. (We do not have such a system)
5. Types of Data We Collect
The types of personal data may vary depending on how you use our website. In general, we may collect the following kinds of information about you:
- Full Name
- Email Address
- Discord Name
- Payment Information
- IPv4/IPv6 Address
- Age
- Country
- Languages
Information about your login status (may be used to identify a user performing a certain type of action on the website)
6. How Your Personal Data Is Used
In line with the GDPR, we always follow a lawful basis regarding the use of your personal data. The data we use that is your personal information may be necessary because of the contracts we have entered into with you, the contracts you have permitted the use of, or because it is necessary both for the provision of a service you have purchased and for our commercial interests. Your personal data will most likely be used in one of the following ways;
- To provide and manage your User Account.
To provide the ability to access your User Account on our website and manage this Account.
To better personalise our services and improve the efficiency and usability of the functions on our website.
So that we can enter into a contract necessary for us to provide you with any of the services we offer.
To deliver to you information required under our contract (such as informing you by email about an important matter).
Where you have given us permission, to deliver commercial or necessary types of information to you through communication channels such as email. You always have the chance to withdraw your consent to such behaviour by clicking the 'Unsubscribe' link in our emails or by contacting us in writing.
To provide and manage the recruitment process required for Booster & Coach hiring.
In line with your consent, and provided it is not contrary to the law, we may also send you any type of commercial email. None of our emails will contain spam or be disturbing, and you can always choose not to receive these emails. In every case, we will always do our best to remain compliant with the GDPR.
7. How Long Your Personal Data Will Be Stored
Your personal data will generally be stored by us for as long as it is needed and necessary to fulfil the requirements of the contract we have agreed upon.
Email Address: this information will be used to provide access to the User Account on our website. This information will be kept for a maximum of 6 years from the user's last activity to their last action.
Full Name: kept in the database in order to send payments to users such as regular Users, Supporters and Coaches. This information will be removed once at least 2 years have passed since the last payment made to these persons.
Payment Information: kept in the database in order to send payments to users such as regular Users, Boosters and Coaches. This information will be removed once at least 2 years have passed since the last payment made to these persons.
IPv4 and IPv6 Address: this information may be used to identify users and any potentially harmful activities they may attempt. This information will be deleted from our systems 3 years after the records relating to it are created.
Age: this type of information is used for the Booster & Coach recruitment process and will be deleted 3 years after the date it was collected.
Country: this type of information is used for the Booster & Coach recruitment process and is deleted 3 years after the date it was collected.
Languages: this type of information is used for the Booster & Coach recruitment process and will be deleted 3 years after the date it was collected.
Login Status Information: this type of information is collected in order to identify a logged-in user during an activity, for the purpose of detecting any potentially harmful and unwanted activities they may carry out on our site. This information will be removed from our systems 3 years after it is created.
8. Is Your Personal Data Shared?
We may sometimes need to share your personal data, in part or in full, with third parties such as payment gateway providers, database/server storage companies and marketing partners.
In any case where we may need to share your personal data with a third party, the manner in which your personal data is delivered/transmitted/ transferred to those third parties will be done in a separate, secure and safe way.
However, although we will take serious measures to protect your personal data against being accessed or stolen by any unwanted/unauthorised person, we cannot be held responsible for any breaches that may originate from third parties. If, as a User, you do not agree that you cannot hold VIPELOBOOST responsible in any way for any potential data breaches that may occur due to the fault of third parties we may need to cooperate with, you must immediately and permanently stop using this website and the services offered on it, both directly and indirectly.
We may also need to share your personal data, in part or in full, where required by legal process or a requirement such as a court order or a request from an official authority.
9. How You Can Control Your Personal Data
In addition to the rights defined by the GDPR, we aim to provide you with strong control over your personal data. You can get information about, or make certain adjustments to, how your personal information is processed and used by reaching us through live support or by email.
10. Can You Choose Not to Share Any Data?
You have access to the general functions of our website, but if you want to be given all of the functions of our website, you will need to share various types of data. If you do not want to share any of your personal data, you are free not to use the website or the services offered on it, but if you choose to use the website or its functions, a certain level of information will need to be provided for that purpose.
11. How You Can Access Your Personal Data
If you want to find out what information we hold about you in the personal data category, you can make a request about this by sending us an email at [email protected] or by filling in and submitting the contact form on our website.
In general, all personal data requests are processed and responded to within 3 weeks, though in some cases this period may extend up to a month.
This service we offer does not actually require payment of any fee. However, if a person makes repeated requests, VIPELOBOOST management may require the sender to compensate an amount determined by us, due to the act of unnecessarily occupying our staff.
Although more than 95% of requests must be concluded in under a month, this process can extend up to three months in cases where the types of information requested are more complex.
12. How We Use Cookies
We may store first-party or third-party cookies on your device (such as a mobile phone, tablet or computer). A first-party cookie is the type of cookie that we store and that only we can access through your device. A third-party cookie is the type that may be used by any of the third parties we may need to cooperate with, such as payment gateway providers, database storage processors, analytics system providers, etc.
13. Changes Made to This Privacy Policy
This Privacy Policy may be changed due to regional legislative (law-based) changes that occur, or a change in our business model that may affect the way your data is processed.
Any change implemented in this Privacy Policy takes effect immediately at the moment you access this website or any of the services it offers, directly or indirectly. It is solely your responsibility to read and stay up to date with the changes made to this Privacy Policy.
